This App integrates with the popular ITSM system Efecte. It’s a demo app to show what kind of possibilities you have when you start to integrate Power Platform with your existing line of business solutions.
The mobile app is for IT support. You can scan barcode from any asset (laptop, printer, display..) and App shows all incidents (from Efecte) related to scanned asset.
Handy! Now you see immediately if there have been similar issues with the same asset before.
A support person can create a new incident and it is automatically related to the scanned asset.
Canvas Power Apps, Power Automate, Efecte Web API
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