Viljami Latvala

With a decade of experience in the retail industry at IKEA, Viljami brings deep expertise in process improvement and customer experience. Over the past six years, Viljami has focused on enhancing e-commerce customer journeys and optimizing customer service center operations.

His toolkit features Power Platform solutions such as Power Automate, Power Apps, and Power BI, complemented by a broad range of other technologies. Viljami also holds a Bachelor’s degree in Computer Science and a Business Administration degree.